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Knowledgebase

Our knowledgebase contains articles written by our support agents to help you.

CEP (0)

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Penn+Box (1)

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• FAQ

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Canvas (14)

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• Regrading a Quiz in Canvas
• For Students: Using Respondus and Duo in the Online Test Environment
• Class Recordings: Using the Panopto Canvas Integration
• Your Three Accounts at Nursing & Other Security Measures
• For Faculty: Managing Two-Step Verification During Respondus Exams

View 14 articles

VOIP (4)

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• VOIP, Navigating Voice Mail Shortcuts
• VOIP Mailbox Setup
• VOIP Frequently Asked Questions
• International Calling

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SharePoint (10)

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• New Categories, Add to a list of Links
• Intranet How Tos
• Intranet HELP Guide Index
• How to Set up New Users in Sharepoint
• How to Post Open Job Positions to the Nursing Website

View 10 articles

Software (3)

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• Lynda.com
• Penn+Box
• Software Policy

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Data Privacy & Security (8)

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• Connecting to Secure Hotspots Around the World
• LastPass Password Vault
• Social Engineering: What's the hype?
• Safe Computing
• Data Security Travel Tips

View 8 articles

Simulation Technology & Multimedia Services (4)

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• Epic Documentation for Students and Faculty
• B-Line Setup
• Evolve Elsevier
• Simulation Technology & Multi-Media

View 4 articles

Instructional Technology (4)

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• The Immersive Experience
• Weigle Commons
• BlueJeans
• Canvas

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Classroom Technology (3)

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• SimX
• HoloLens2 A&P Lab
• Classroom Technology Support

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Wireless Connectivity (2)

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• EduRoam
• AirPennNet

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PennO365 (2)

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• Office 365 ProPlus
• Outlook Information

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Accounts (3)

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• PennKey Information
• Request a New Account
• Reset Your Password

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General (5)

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• Research Computing as a Service (RCAAS)
• May Patch Tuesday
• Computer Connection
• Desktop Computing Recommendations
• Supported Products

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VDI (1)

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• VDI Information

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