Skip to main content
ITS Service Desk
Submit a ticket
Log in
New to ITS Service Desk?
Register for an account
Stay Logged In?
Need a password reminder?
Help Center
Knowledgebase
Knowledgebase
Instructional Design & Learning Technology
(25)
Mastering Online Learning
Adding Faculty & TAs to CIT and Canvas
How to Request a Canvas Course
New Turnitin Integration
Accessing Panopto Videos in Canvas as a Student
View all articles in Instructional Design & Learning Technology
Penn+Box
(1)
FAQ
View all articles in Penn+Box
VOIP
(5)
International Calling
VOIP Frequently Asked Questions
VOIP Mailbox Setup
VOIP, Navigating Voice Mail Shortcuts
Phone forwarding and voicemail management
View all articles in VOIP
Software
(5)
Software Policy
Penn+Box
Lynda.com
Citrix Workspace for Students
Adobe Creative Cloud
View all articles in Software
Data Privacy & Security
(9)
Safe Passwords
LastPass Password Vault
SecureShare
Data Security Travel Tips
Safe Computing
View all articles in Data Privacy & Security
Wireless Connectivity
(3)
AirPennNet and EduRoam
Using Two-Step without Wi-Fi
School of Nursing’s VPN
View all articles in Wireless Connectivity
PennO365
(5)
Outlook Information
Office 365 ProPlus
Email Forwarding
Email (Outlook)
Email Access After Graduation
View all articles in PennO365
Accounts
(4)
Reset Your Password
Request a New Account
PennKey Information
Your Three Accounts at Nursing & Other Security Measures
View all articles in Accounts
General
(11)
Supported Products
Laptop and Desktop Computing Recommendations
Computer Connection
May Patch Tuesday
Your Three Accounts at Nursing & Other Security Measures
View all articles in General
VDI
(2)
VDI Information
Getting Connected - VDI
View all articles in VDI
Research
(2)
REDCap
Qualtrics
View all articles in Research
School of Nursing VPN
(1)
School of Nursing’s VPN
View all articles in School of Nursing VPN