Submit a Ticket

Please complete this form and one of our agents will reply to you by email as soon as possible.

Name *

Email *

Which department do you need assistance from? *

Subject *

Affiliation Type Please specify the affiliation type that you would like created

Message *

Add attachment

FCH Requests

FCH Items *

Web Address * Please provide the url to the page you are entering a ticket about

The BECCA Lab transitioned from Deskpro to its own REDCap project intake system in 2025 for project requests and inquiries.

Please submit your request through the following link: https://redcap.nursing.upenn.edu/surveys/?s=GWZEpFgKRt.

BHS Items *

Categories *

Course Number & Term (Pls use format: NURS XXX-XXX 2020C, enter N/A if no course #) *

Report Name *

Internal/External Submission *

Report Description (Please be specific in dates/terms/years needed) *

Business Reason/Objective - Who is the intended audience for the information *

Have you requested this report previously? *

No Yes

Deadline/Timeline to complete the report *

Can you provide an existing report, template or documentation? *

No Yes (please submit below)

Priority *

Room Requests

Classroom/Breakout Rooms Conference Room

Events/Setups

Operations Support - in house

Access (PennCard)

Cafe

Housekeeping

Other

Maintenance Issues (FRES)

Climate Control Grounds Lights Locks/Keys Pest Management Plumbing/toilets