Contact Us - ITS Service Desk

Please complete this form and one of our agents will reply to you by email as soon as possible.

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Email *

Which department do you need assistance from? *

Subject *

Category *

Priority *

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Category *

FCH Requests

FCH Items *

Web Address * Please provide the url to the page you are entering a ticket about

Principal Investigator Information

PI First Name *

PI Last Name *

Type of Assistance Needed *

Are you a Penn Affiliate? *

Other Affiliate

Ranking/Status

Undergrad Graduate Pre-Doc Post-Doc Instructor Professor Associate Professor Assistant Professor Staff Other

Other Ranking

Primary Contact Information

First Name If different than P.I.

Last Name If different than P.I.

Phone Number *

Email Address * primary contact email

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Project Information

Start Date *

End Date *

Project Title *

Project Acronym

Most urgent deadline is *

Please provide additional details. A structured abstract with project aims is preferred. *

Please specify the project type below (Select one)

Statistical or Data Management Consultation / Guest lecture request (No analysis required)

Yes No

Data Entry / Management / Analysis of existing data

Yes No

Has All Data Been Entered Electronically

Approximate Number of Data Records

Pilot Data Analysis

Do you need us to write an analysis plan?

Do you need us to generate a power analysis and summary?

Funding Available for Consultation / Data Analysis for Grant Development

Please Specify

Grant proposal with submission deadline *

Yes No

Specific Aim of the Grant

Date of Submission

Project Start Date

Proposed Sponsor

Please Specify Proposed Sponsor

BHS Items *

Categories *

Course Number & Term (Pls use format: NURS XXX-XXX 2020C, enter N/A if no course #) *

Type of Request *

Requested Delivery Date * For design requests, please allow a minimum of two weeks. For photography or videography, please specify the date of the event.

Report Name *

Internal/External Submission *

Report Description (Please be specific in dates/terms/years needed) *

Business Reason/Objective - Who is the intended audience for the information *

Have you requested this report previously? *

No Yes

Deadline/Timeline to complete the report *

Can you provide an existing report, template or documentation? *

No Yes (please submit below)

Priority *

Room Requests

Classroom/Breakout Rooms Conference Room

Events/Setups

Operations Support - in house

Access (PennCard)

Cafe

Housekeeping

Other

Maintenance Issues (FRES)

Climate Control Grounds Lights Locks/Keys Pest Management Plumbing/toilets

Name *

Email *

Which department do you need assistance from? *

The Enterprise Infrastructure Services group provides the implementation, operation and support of the School’s physical and cloud infrastructures, the maintenance and support of Nursing provided enterprise applications, local support for all university provided applications, and enterprise data reporting and analysis.

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Message *

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